Complaints Procedures

“The People's Voice is the Voice of Heaven.”

Sinmungo(Big Drum), the system of handling complaints against the government during the Joseon Dynasty, was the first step towards giving the people a say in government affairs.

Driven by our ancestors' lofty ideals, Sinmungo is reborn as “e-People“ by integrating all channels of administrative organization to the people to upgrade the whole function of administrative judgment and corruption reporting as well as petition, proposal and policy discussion services.

e-People, available everywhere in the world, will take the lead to make a new face of Korea by resolving even trivial complaints after listening closely to the voices of the people and accepting their creative ideas positively.